Refinements enable you to filter the contacts defined by a segment even further, by applying an additional query.
Available refinement queries
Currently, the following refinement queries are available:
- Top/Least N.
Selects the top or lowest ‘N’ contacts, over a given time period, according to predefined metrics such as:
- Spending level.
As a result, Top/Least N only has an effect on segments that include contacts who have purchased something.
- The 10 contacts who spent the least in the last 30 days.
- The 50 contacts who spent the most on items in the last week.
See Refining a segment for more about refinement queries.
Further refinement queries and metrics will be added in the near future.