THE BETTER YOU KNOW YOUR CONTACTS, THE MORE YOU CAN
ENTICE THEM WITH PERSONALIZED EXPERIENCES
Engage with your contacts in the most personalized way possible and create long lasting relationships
through the Contactlab Marketing Cloud platform.
By knowing their actions, habits and preferences, you can anticipate your contacts’ needs, then entice them with always relevant propositions that are focused precisely on their interests, through the channels they use, at just the right time.
Because today, advanced personalization in not an option. It is what every contact simply expects from you.
Simplified knowledge, advanced personalization
How are winning communications born? Out of knowing your audience and by using that information effectively.
Go straight to your contacts’ hearts in just a few steps. Independently create, manage and send effective communications, by using all the strengths of your available data, which has been readily integrated into unique and individual customer profiles. Initiate focused conversations on different channels, from emails to SMS, to push notifications and social network interactions, using advanced technology that doesn’t require any HTML expertise. Discover Send.
A new intelligence at your customers’ disposal
Create one-to-one conversations with your customers, thanks to a new clienteling approach. Support your Sales Associates in their daily activities, help them know their customers increasingly well, enable them to follow their clients not only in-store, but also on every channel, and provide ready access to all the available data in real-time. As a result, direct and personal relationships can be established that will stand the test of time. Discover One.