Interact with your contacts
in the way they really want

With automated journeys that respond to their individual behavior

CREATE, DEVELOP, AUTOMATE
YOUR STRATEGIES

Talking with the appropriate audience is important, but it is vital that you do so in an enticing way, at just the right moment. Flow is the Contactlab Marketing Cloud module that helps you automate customer journeys using simple and intuitive steps.

  • Create your journeys in drag and drop way

    Draw automations in an easy way thatnks to an intuitive and immediate interface. Design your journeys and create every individual step.
  • The timing? You decide

    Have you just received a new newsletter subscription? Are there customers that have an abandoned e-commerce cart? You decide when to trigger a response to something a contact has or hasn't done.
    automation
  • Every journey is multichannel

    Email, SMS, Facebook Custom Audience...it doesn't matter. You choose which channel to use as the vehicle for your message, according to your contacts' preferences and the point they have reached in their individual journey.
    multichannel
  • Create the message you prefer

    Flow enables you to create highly customized communications. For example, you can take advantage of the content-specific information that is available in every profile, to tailor your message. And you can use a PageBuilder created template, or HTML generated with an external editor.
  • Optimize your resources

    Build personal journeys without having to manage every contact individually. Create automated paths for them, save time and free up your resources, so they can be used for other strategic activities.
  • INTUITIVE
    INTERFACE

  • TIME-
    TO-CONTACT

  • GDPR
    READY

  • OPEN AND
    INTEGRABLE

  • JOURNEY
    CHECK

  • PROMPT

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