Contacthub is an advanced repository that enables you to:

  • Easily collect and collate contact data from different sources and systems.
  • Readily store, update, query and access customer details and related events.
  • Export consolidated customer data to the appropriate systems.

All features can be accessed through the User Interface (UI) or the REST API. See Understanding Hub for more about the available features and functionality.

Using this guide

These pages focus on using the Hub UI and provide information about the following:

All descriptions in this guide assume that you are using the UI in the normal view, not the compact view. See Getting started, navigating the UI and signing out, UI normal view view and UI compact view for more about the different views.

The Sidebar is a Table of Contents for all pages in this guide. It can be used to quickly find any information you may need.

To access Hub, sign in to your account and select Contacthub in the dashboard, or see Getting started, navigating the UI and signing out for more details.

Documentation updates

This online UI user guide is always the most up-to-date version. If you have any questions about this document or Hub, please get in touch with your usual contact at Contactlab, such as your project manager, account manager or Contactlab customer care.

Further documentation

You may find the following documentation useful when working with Hub:

Click the Next page link below to go to the Understanding Contacthub page, or the appropriate link in the sidebar to navigate to the page you require.



Next page: Understanding Hub