Adding a new event

Currently, Contacthub allows you to define the event date, event type and context.

To add a new event, do the following:

  1. Ensure that the Customers management page is displayed
  2. Click the name of the appropriate customer
    The Customer Details page displays
  3. Click the New event button in the Events Timeline
    The New event page displays

Example of the New event page

  1. Enter the event date, event type and context properties, as required

Depending on the event type, Contacthub also displays all the relevant predefined properties.

A list of events and predefined properties is available from:

Example of event properties

You cannot add further properties to the event using the UI.

You can only add a new event if you have write access enabled on the relevant node. Any new event creation is tracked in audit logs.


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