Currently, Contacthub allows you to define the event date, event type and context.
To add a new event, do the following:
- Ensure that the Customers management page is displayed
- Click the name of the appropriate customer
The Customer Details page displays
- Click the New event button in the Events Timeline
The New event page displays
Example of the New event page
- Enter the event date, event type and context properties, as required
Depending on the event type, Contacthub also displays all the relevant predefined properties.
A list of events and predefined properties is available from:
Example of event properties
You cannot add further properties to the event using the UI.
You can only add a new event if you have write access enabled on the relevant node. Any new event creation is tracked in audit logs.