Understanding Flow

Contactflow enables you to easily create and manage automation flows, using a sequence of steps and Actions. These are a special kind of step that are used to define the configuration of, for example, email and/or SMS deliveries, webhook notifications and similar.

Future releases of Flow will add further activities, together with the associated Actions.

You can also view reports about each automation and identify the ones that were created within a defined time frame. If you have the appropriate permissions, you can search for contacts and remove them from automations, as required.

Flow is fully integrated with Contactplan and the other Contactlab Marketing Cloud modules, such as Hub. Any defined email deliveries are carried out automatically by Send in accordance with the schedule you have determined.

The Flow UI is a very intuitive, web-based graphical interface and requires no local installation steps on your part.

Also see:



Previous page: Introduction| Next page: Understanding automations