Account Central displays one of two dashboards, according to your permissions:
- The User Dashboard.
Displayed for general user accounts.
- The Admin Dashboard.
Displayed for users with admin. permissions.
The User Dashboard
The User Dashboard includes a series of panels, which summarize your account activity for the selected company:
- Account info
- Your name and email address.
- The details of your Last log in activity.
- The Last application used.
Click View details to display the Your account > Personal info page.
- Security status
- When your password was last updated.
- When your password will expire.
- Whether you have activated a PIN and verified a mobile phone number.
Click Change password to display the Your account > Change password page.
- Latest news
Displays links to the latest news that has been posted on the Contactlab Explore site.
Click All news to display the News section.
- Failed logins
Displays a list of your failed logins.
Click View details to display the Your account > Log in history page.
- Latest support requests
Displays summary information about the most recent tickets that you have raised on our HelpDesk portal.
Click All tickets to display the Your account > Tickets page.
The Admin Dashboard
The Admin Dashboard only displays when you have the appropriate permissions. It includes most of the panels that the User Dashboard contains, apart from the user Failed logins and Latest news panels, which are replaced by the following:
- Failed logins
Displays a list of failed logins for all users.
Click View details to display the Team > Failed logins page.
Displays a list of user security-related issues.
Click View details to display the Team > Issues page.