The Issues page displays a read-only list of security-related issues related to all users in the team.
There are three issue categories:
For example, Not active, meaning the PIN sent by email has not been activated.
For example, Blocked, because the current password has expired.
For example, Suspended, meaning the user account is currently deactivated.
Only Contactlab customer care, or an Admin user with the appropriate permissions, can reactivate a suspended account.