If you attempt to sign in to the Contactlab Marketing Cloud from a different country, or a location that is far away from your usual one, you are asked for further verification. This will either be numbers from your PIN, or your one-time password (OTP), if you have chosen to receive OTPs by SMS. See Using your PIN and one-time passwords and Personal info for more details.
If this happens do one of the following:

1. If you are asked for a PIN, the following window displays:

Example of the PIN confirmation window

2. Enter the appropriate numbers from your PIN.
3. Click SIGN IN.

or:

1. If you have chosen to receive OTPs to your verified mobile phone, the following window displays:

Example of the OTP confirmation window

2. Enter the OTP from the SMS message you have received.
   Note:
   If you have not received the SMS message after a reasonable length of time, click Resend OTP to request a new one. The resend button also displays how long you must wait before requesting a new OTP.
   See Using your PIN and one-time passwords for more about using an OTP, and OTPs by SMS limitations for more about the conditions that apply to multiple OTPs by SMS.
3. Click SIGN IN.

When you have signed in, your User Dashboard for the selected company displays by default.

Note:
If you have the appropriate admin. permissions, the Admin Dashboard displays.