The Dashboards

Accountcentral displays one of two dashboards, according to your permissions:

The User Dashboard

Example of the User Dashboard

The User Dashboard includes a series of panels, which summarize your account activity for the selected company:

  • Account info
    Displays:

    • Your name and email address.
    • The details of your Last access activity.
    • The Last application used.

Click View details to display the Account > Personal info page.

  • Security status
    Displays:

    • When your password was last updated.
    • When your password will expire.
    • Whether you have activated a PIN and verified a mobile phone number.

Click View details to display the Account > Change password page.

  • Latest application access
    Displays when your last successful sign in attempt took place for each Engagement Marketing platform application.
  • Latest news
    Displays links to the latest news that has been posted on the Contactlab Explore Centre site.
    Click All news to display the News section.
  • Latest support requests
    Displays summary information about the most recent tickets that you have raised on our HelpDesk portal.
    Click All tickets to display the Account > Tickets page.

The Admin Dashboard

Example of the Admin Dashboard

The Admin Dashboard only displays when you have the appropriate permissions. It includes most of the panels that the User Dashboard contains, apart from Latest news, which is replaced by the following:

  • Failed logins
    Displays a list of failed logins.
    Click View details to display the Team > Failed logins page.
  • Issues
    Displays a list of user security-related issues.
    Click View details to display the Team > Issues page.

 

 

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