Contactlab Marketing Cloud

Article | Release

What’s next: A re-energized interface, purpose-designed to enhance user experience

21 May 2019 | Contactlab

To ensure that we stay one step ahead of your future needs, the Contactlab Marketing Cloud will soon be available through a new user interface. A tailor-made workplace that both complements the integration of a wealth of features and enables you to move from one module to another while using the same view. ...

Release | Videos

UCS-2 characters available for your SMS deliveries – Send release v.6.6.2

25 February 2019 | Marco Galli

Compose your SMS messages using the larger UCS-2 standard character set and communicate with your contacts in many more modern languages, including Russian, Japanese, Korean, Chinese and similar. ...

Tutorial

Use Facebook Lead Ads integration? Update your permissions by February 1st

25 January 2019 | Marco Galli

Facebook recently changed its authorization policies and is asking for explicit permissions to access pages connected to advertising accounts. If you use Lead Ads in Send, you have to update permissions in order to keep your integration up and running. It’s quick and easy, discover how in this tutorial. ...

Article | Tutorial

Creating an email delivery with Send and Email Designer is as simple as 1, 2, 3…

21 January 2019 | Marco Galli

Our new content editor Email Designer is perfectly integrated in the Send module interface and workflows. In this tutorial we show you how to use the editor together with Send to easily create effective and personalized email campaigns to reach your contacts at the right moment with the right contents. ...

Article

Contactlab’s Top 10 Product Developments of 2018

18 January 2019 | Loredana Rossi

2018 was an important year for Contactlab’s customer engagement platform. Here, we’ve tried to select 10 news articles that recall a year of compelling releases and considerable excitement, although they are not necessarily shown in order of importance. ...

Article | Tutorial

Creating effective email content has just become as easy as drag & drop with Email Designer

14 January 2019 | Marco Galli

Creating effective personalized emails is now as easy as dragging and dropping elements to your template. And that’s exactly how our Email Designer works. In this tutorial we show you how to use the brand new editor of the Contactlab Marketing Cloud to craft on your own the best template to fit your needs. ...

Tutorial | Videos

Email Designer in action

7 January 2019 | Marco Galli

Email Designer is the new editor that, thanks to its intuitive drag & drop interface and many other features, makes it fast and easy to create beautiful, personalized and responsive design compliant emails. Watch the video and discover how to get the most out of our platform to create effective, stimulating and enticing email messages. ...

Article

Welcome Email Designer: Building emails in the platform has never been so easy

18 December 2018 | Marco Galli

A new email content editor is being added to the Contactlab Marketing Cloud, enriching its already impressive capabilities even further. Email Designer is built to make the already straightforward editing experience of our customers even easier and to further enhance the significant levels of control and flexibility they currently enjoy when creating and managing email content. The drag & drop UI and a series of very practical out-of-the-box features allow you to create personalized responsive emails in minutes. ...

Article

HTTPS in the service of deliverability and your reputation

15 November 2018 | Marco Galli

Security on the Web should be the rule, not the exception. This statement is quickly encouraging the adoption of the HTTPS protocol on more and more websites. What does this mean to email marketeers? For sure, it has considerable impact on deliverability and brand reputation. The Send module natively supports HTTPS completely ...

Article | Videos

Why limit your text messages, when there is concatenated SMS?

14 November 2018 | Marco Galli

Deliver concatenated SMS through the platform and send your contacts all the information they need. Ensure truly effective and successful communications, without having to worry about the length of the text. You can depend on our service, which enables you to send more text messages, concatenated as if they were a single one, without any interruption for the recipient. A service that easily and simply overcomes the limit to the maximum number of usable characters imposed by a single SMS. ...