Flow release API v.2.24.0-14

From October 2nd, 2020, a new Flow version is available.
The release is planned between noon and 12:30 pm CEST.

The new versions include some minor bug fixes that enhance the application.

 

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Send SOAP-API v.2.24.4 Release

From September 28th, 2020 a new version of Send is available.
The release is planned from 10.30 am to 11.30 am CEST.

The new versions include some minor bug fixes that enhance the application.

 

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Send Email Designer Release v.1.1.0-351

From September 28th, 2020 a new version of Send is available.
The release is planned from 2.30 pm to 3.30 pm CEST.

The new versions include some minor bug fixes that enhance the application.

 

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Send v.6.12.0 Release

From Septembre, 23rd 2020, a new version of Send is available.
The release is planned from 10.30 am to 11:30 CEST.

The new versions include some minor bug fixes that enhance the application.

 

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Your products: from the catalog to your emails automatically! – Send Pagebuilder Release v.1.9.0

We haven’t stopped our activity during the Summer and a new Pagebuilder feature is now available for boosting your emails. Contactlab’s email editor is enhanced to help you produce sophisticated and engaging communication, elevating it to higher levels thanks to the support of our creatives!

What can you do with this release?

You can choose to populate the fields of your email with data about your products – name, short description, price, etc.. – in a fully automatic way.

 

How it works

In the list of modules visible on the left of the workspace and present in the template that you gradually enrich and update with information to build your email, you will find a space dedicated to products. Step 1
 

 

Clicking on the module, it opens a window in which you can select the product code of your interest. You also have the possibility, in addition to the product, to choose the language in which you want the text to appear. Stepp 2
 

 

Confirming it, all the data related to that product, automatically appear in your email exactly in the position you have chosen in advance with the contribution of our experts. Step 3

What does it means?

From now on you can create emails with a higher level of content customization and fully automatically. Reduce time and optimize operations.

Choose texts, images, CTAs, layouts and allow your products to move from the catalog to the emails in a snap of a finger!

Call us now. The new feature is already available but it must be activated by our team of experts on the specific email template you wish to work on.

 

 

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Send test for each email step in your journey – Flow release API v.2.23.0-923 and UI v.2.32.0

From August 19th, 2020, a new Flow version is available.
The release is planned between noon and 01:00 pm CEST.

What can you do with this release?

Send test emails to the addresses you want and each time you modify a template in your journey so that you can see the result immediately and make the appropriate changes before the actual delivery.

Thanks to this release you can customize text items of your communications and see how it looks like immediately by sending test emails to whoever you want. And you can do it for every single email step in your automation.

The goal is to streamline the test phase in particular in the management of variables in order to reduce the time required for the entire operation. Doing everything in the area dedicated to Marketing Automation means you no longer need to configure the event – i.e. the variable – in the Hub section because you will have everything immediately available during the creation of the journey.

You will test the graphics and effectiveness of your emailings instantly and within the same platform functionality!

How it works

CTAWhen you create a new step characterized by the send email action, and only after you have inserted the content of the template, the Create new test button will be enabled in blue.

At that point you can click it and choose who to send the test to.

 

 

What does this mean?

A huge support especially in case of complex journeys. You no longer have to wait for the creation of the entire flow but you can test the individual emails in the journey, whenever you need it and directly in the marketing automation tool.

 

 

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Send v.6.11.0 Release

From August, 3rd 2020, a new version of Send is available.
The release is planned from 11.30 am to noon CEST.

The new versions include some minor bug fixes that enhance the application.

 

changelog Guide Resources Support

 

 

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Customer Service availability in August

During August, from Monday to Friday, the Contactlab’s Customer Service availability is:

  • from 9.00 am to 1.00 pm CEST
  • from 2.00 pm to 6.00 pm CEST

except for the week from August, 10th to 14th when the team will be available during the following hours:

  • from 9.00 am to 1.00 pm CEST
  • from 2:00 pm to 4:00 pm CEST

For further information visit our support website.

 

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Always up to date profiles in maximum security

In order to optimize flows and improve security and performance of your campaigns, a new feature has been released to synchronize and update the User DBs used in the Contactlab Marketing Cloud platform.

What does it mean?

The User DBs appear in read-only mode in the Send module and are no longer editable. Any update can only be done via Hub, the module to create and manage each single contact unique profile available in the Marketing Cloud.

 

Unique profile

 

A migration path of existing configuration is underway and brands are involved if necessary.

No particular task is required to platform users. For the User DBs currently used only in the Send module, nothing has changed.

For any question please refer to our Customer Service.

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