Notice: SFTP Infrastructure Update

Starting from Wednesday, May 8, 2024, we will be updating the servers hosting our SFTP services used for data exchange.

The servers involved are:

  • ftp-clab.housing.tomato.it
  • ftp-clab2.housing.tomato.it
  • ftp-clab3.housing.tomato.it

Temporary connectivity interruptions may occur due to the change of IP addresses of the underlying servers.

Following the change of IP addresses, if you encounter a warning message such as “Warning: remote host identification has changed,” it can be safely ignored as it does not imply any security issues.

In case of further problems or difficulties, please contact customer service at helpdesk@contactlab.com.