Article | Tutorial

At Contactlab, the new star shines on and on… Platform innovations in the first six months of 2019


2019 has continued where 2018 left off, with Contactlab’s new and innovative Marketing Cloud. Now, we can say that without doubt, the highlight of the first half of this year has been the release of several new, powerful and feature-rich enhancements. ...

Article | Release

What’s next: A re-energized interface, purpose-designed to enhance user experience


To ensure that we stay one step ahead of your future needs, the Contactlab Marketing Cloud will soon be available through a new user interface. A tailor-made workplace that both complements the integration of a wealth of features and enables you to move from one module to another while using the same view. ...


Contactlab’s Top 10 Product Developments of 2018


2018 was an important year for Contactlab’s customer engagement platform. Here, we’ve tried to select 10 news articles that recall a year of compelling releases and considerable excitement, although they are not necessarily shown in order of importance. ...

Article | Videos

Chat on WhatsApp with your customers: Up to 5 IM channels in One!


Thanks to One,  you can now converse with your customers on WhatsApp. Until yesterday, you could count on Facebook Messenger, Line, Telegram and WeChat, but now you can chat with your contacts using another of the most popular instant messaging apps, which is already used by millions of people around the world. From today, you can offer your Sales Associates a new channel to communicate with their customers. ...