Welcome to Contactone!
Contactone is the app that runs on your iPad or tablet and has been specially created to help you:
- Quickly develop trusted, long term, one-to-one digital relationships with your customers by:
- Providing you with immediate access to their individual customer profiles
- Enabling you to send personalized emails to customers using readily accessible templates and content, with SMS and Instant Messaging to be available very shortly
- Helping you answer customer questions – as well as your own, by putting all the important information about your company’s brands, products and services right at you fingertips
Here, you can find all that you need to help you make the most of Contactone.
Ready to get started?
Then tap or click here to see the initial steps, or if you want to know more about Contactone first, here is the place. When you want to learn about a particular topic that interests you, we’ve got that covered too – just tap or click one of the links below:
- Understanding Contactone
- Getting started and navigating Contactone
- Updating your profile or the application settings
- Viewing a customer profile
- Viewing news
- Creating an email message
If you want to return here at any time, just tap or click the Contactone Home link that is shown on every page of this guide. And if there are any words that you don’t quite understand, then take a look at the Glossary for help with their meanings. To start navigating access the platform and select Contactone in the dashboard. © Copyright Contactlab 2017.