From May 18th, 2018 the new Contactone version is available and it includes some new features that enrich the module. The release is planned between 10.30 and 11.00 am CET.
The main improvements are:
- Due tto the GDPR it is now possible to delete all the conversations and data of customers that invoked the right to be forgotten
- The total amount of email sent and date of last delivery are displayed in every customer profile
- The history of sent emails is displayed for each customers
- Sending an IM to a customer creates a campaignSent event in Hub associated to the customer profile