From November 30th, 2021 the new Hub version is available.
The release is planned between 14.00 am and 14.30 am CET.
This release adds new features to the module.
Now with Flow v. 2.17.0, you can configure a contact to leave an automation, with exactly the same event condition that was used to insert them.
Of course, the same functionality is available in the Automations section of the Marketing Cloud UI.
Imagine a contact is added to a Real-time source when they purchase something worth more than €100, and so trigger a Completed order insertion event with the associated condition. As a result, the automation sends an email, or perhaps an SMS, to encourage them to make a further purchase. When they do, the customer completes the automation’s aim and so triggers the Removing event, which is also Completed order.
Of course, the automation can be far more complex, but this simple example serves to illustrate just one of the many possibilities. A summary of the steps is:
For further details, see the Flow guide.
Now, contacts can be removed from a flow after completing the desired activity, even when the triggering and removing events appear to be exactly the same… while in reality, the removing event takes place as the result of completing one or more automation steps.
Think how useful it would be to export exactly the customer attributes you need, when you download a segment contact list… Well, with the new Plan version 1.21.13, you can!
Of course, the same functionality is available in the Plans section of the Marketing Cloud UI.
If you have the appropriate permissions, simply locate the appropriate segment and open the Edit segment page, then click the Download list icon at the bottom of the Segment Summary panel, to display the Download CSV page. Then, you just select the fields you require. The only limitations are a maximum of 10 fields, and no more than one million contacts in the download.
Once you’ve chosen your fields, simply click Download CSV and you’re done.
Of course, if you require more fields or contacts, we have a solution for that too. See the Plan guide for more details.
Now, instead of just downloading the contacts’ email addresses, you have the option of choosing exactly which attributes you require.