The journey towards an increasingly intuitive and easy-to-use interface continues, even when you run into little snags. Thanks to clear messages, you’ll find the solution immediately and can get back to creating unforgettable customer experiences. ...
READ MOREWelcome to Resources
Here you can find articles, tutorials, infographics, videos and other materials that explain how to use our products to their full potential, and help you understand how they can be used to grow your business.
Did you say user experience? News for Cloud Marketing!
9 December 2020 | Fabrizio CortiFrom today, creating and refining your audience to build personalised communication campaigns and customer journeys becomes immediate thanks to a renewed, simple and intuitive interface. ...
READ MOREDo you want to see how your emails will be displayed just as you create them?
3 December 2020 | Marco GalliOn desktop and mobile devices and for different mail and web clients? In the next few days the latest web ...
READ MOREFresh news for the Email Designer editor
13 November 2020 | Marco GalliTwo important news for the email editor available in Send. Two new features that help to simplify the user experience on the one hand, and offer even more appealing emails on the other. ...
READ MOREDoes Chrome block http elements in https environment?
2 November 2020 | ContactlabThe Contactlab platform continues to work if you use Google Chrome, with a small change to your browser settings ...
READ MOREChange size to email template columns in one click!
26 October 2020 | Marco GalliAdd, resize, delete columns in your email template in one click and see the result in real-time. ...
READ MORETest different strategies in the same automation – Release Flow UI v.2.34.0 and API v.2.25.0-24
19 October 2020 | Fabrizio CortiSelect the input condition and design an automation creating different flows. Test them and choose the most efficient one to achieve your goal. ...
READ MORE- CDP Resources
- Customer Service
- Data Resources
- Ecommerce Resources
- Flow Resources
- Hub Resources
- Plan Resources
- Send news
- Send Resources
CDP and actionable data
16 October 2020 | Loredana RossiIn the world of the engagement marketing, CDP and actionable data are two extremely important and deeply related topics. ...
READ MORE- CDP Resources
- Customer Service
- Data Resources
- Flow Resources
- Hub Resources
- Plan Resources
- Send news
- Send Resources
A new award for the Contactlab CDP
8 October 2020 | Loredana RossiAfter Gartner and the CDP Institute, Quadrant Solutions recognises Contactlab as a leading technology partner for Customer Data Platform projects. ...
READ MOREContactlab’s Marketing Automation for unique CX
30 September 2020 | Fabrizio CortiA 2020 so far been special but that has not made us lose focus: top-level marketing automation for unique customer experiences. ...
READ MORENo panic, count on the platform! – Plan Release UI v.1.32.0 & API v.1.36.0-1947
11 January 2021 | Fabrizio CortiThe journey towards an increasingly intuitive and easy-to-use interface continues, even when you run into little snags. Thanks to clear messages, you’ll find the solution immediately and can get back to creating unforgettable customer experiences. ...
READ MOREDid you say user experience? News for Cloud Marketing!
9 December 2020 | Fabrizio CortiFrom today, creating and refining your audience to build personalised communication campaigns and customer journeys becomes immediate thanks to a renewed, simple and intuitive interface. ...
READ MORE- CDP Resources
- Customer Service
- Data Resources
- Ecommerce Resources
- Flow Resources
- Hub Resources
- Plan Resources
- Send news
- Send Resources
CDP and actionable data
16 October 2020 | Loredana RossiIn the world of the engagement marketing, CDP and actionable data are two extremely important and deeply related topics. ...
READ MORE- CDP Resources
- Customer Service
- Data Resources
- Flow Resources
- Hub Resources
- Plan Resources
- Send news
- Send Resources
A new award for the Contactlab CDP
8 October 2020 | Loredana RossiAfter Gartner and the CDP Institute, Quadrant Solutions recognises Contactlab as a leading technology partner for Customer Data Platform projects. ...
READ MORE- CDP Resources
- Contactlab Resources
- Data Resources
- Ecommerce Resources
- Flow Resources
- Hub Resources
- Plan Resources
- Send Email Designer Resources
- Send news
- Send Resources
The personalization of your marketing campaigns also passes through Contactlab Marketing Cloud
10 September 2020 | Loredana RossiReach levels of personalization of your marketing communications that create truly tailored moments of digital interaction, and not only with customers but also with those who have what it takes to become one soon. ...
READ MOREAccess your contact profiles more quickly – Hub UI Release v.2.0.0
29 June 2020 | Fabrizio CortiThe project of the platform interface evolution has not stopped even in the moment of health emergency and continues its run. We have been working for several months to improve our customers’ customer experience and we have come to another new step. ...
READ MORE- CDP Resources
- Contactlab Resources
- Data Resources
- Flow Resources
- Hub Resources
- Plan Resources
- Send news
- Send Resources
- UX/UI Resources
Milky Way: the Contactlab Design System
23 June 2020 | Carlo AudinoThe Design System extends the concept of the UI component catalogue through a set of shared rules and practices to update and innovate them, defining a design library governance system. ...
READ MORE- CDP Resources
- Covid Resources
- Data Resources
- Ecommerce Resources
- Flow Resources
- Hub Resources
- Plan Resources
- Send news
Restart your business: calculate your customer’s RFM!
18 June 2020 | Loredana RossiThink about the level of personalization that your journeys could reach if you had available for each customer the RFM index, the result of an algorithm that can group your customers in different clusters according to their purchasing behavior. ...
READ MORE- CDP Resources
- Contactlab Resources
- Covid Resources
- Data Resources
- Ecommerce Resources
- Flow Resources
- Hub Resources
- Plan Resources
- Send Email Designer Resources
- Send news
- Send Resources
What does the health emergency teach marketing engagement?
5 June 2020 | Loredana RossiWhat lesson does the health emergency teach us? What can no longer be ignored, needs to be reviewed or managed differently? 4 things marketing engagement cannot do without: unique customer view, advanced segmentation, marketing automation, omnichannel communication. ...
READ MORE- CDP Resources
- Contactlab Resources
- Covid Resources
- Data Resources
- Ecommerce Resources
- Flow Resources
- Hub Resources
- Plan Resources
- Send Email Designer Resources
- Send news
- Send Resources
Lockdown? Get a credit for your next gym pass renewal!
21 May 2020 | Loredana RossiHave you not been able to use your subscription in the last few weeks? Your gym has also thought about this and will guide you in the journey towards the request for credit that can be used on the next renewal! ...
READ MORETest different strategies in the same automation – Release Flow UI v.2.34.0 and API v.2.25.0-24
19 October 2020 | Fabrizio CortiSelect the input condition and design an automation creating different flows. Test them and choose the most efficient one to achieve your goal. ...
READ MORE- CDP Resources
- Customer Service
- Data Resources
- Ecommerce Resources
- Flow Resources
- Hub Resources
- Plan Resources
- Send news
- Send Resources
CDP and actionable data
16 October 2020 | Loredana RossiIn the world of the engagement marketing, CDP and actionable data are two extremely important and deeply related topics. ...
READ MORE- CDP Resources
- Customer Service
- Data Resources
- Flow Resources
- Hub Resources
- Plan Resources
- Send news
- Send Resources
A new award for the Contactlab CDP
8 October 2020 | Loredana RossiAfter Gartner and the CDP Institute, Quadrant Solutions recognises Contactlab as a leading technology partner for Customer Data Platform projects. ...
READ MOREContactlab’s Marketing Automation for unique CX
30 September 2020 | Fabrizio CortiA 2020 so far been special but that has not made us lose focus: top-level marketing automation for unique customer experiences. ...
READ MORE- CDP Resources
- Contactlab Resources
- Data Resources
- Ecommerce Resources
- Flow Resources
- Hub Resources
- Plan Resources
- Send Email Designer Resources
- Send news
- Send Resources
The personalization of your marketing campaigns also passes through Contactlab Marketing Cloud
10 September 2020 | Loredana RossiReach levels of personalization of your marketing communications that create truly tailored moments of digital interaction, and not only with customers but also with those who have what it takes to become one soon. ...
READ MORESend test for each email step in your journey – Flow release API v.2.23.0-923 and UI v.2.32.0
17 August 2020 | Fabrizio CortiSend test to the addresses you want and each time you modify an email template in your journeys so that you can see the result immediately and make the appropriate changes before the actual delivery. ...
READ MORE- CDP Resources
- Contactlab Resources
- Data Resources
- Flow Resources
- Hub Resources
- Plan Resources
- Send news
- Send Resources
- UX/UI Resources
Milky Way: the Contactlab Design System
23 June 2020 | Carlo AudinoThe Design System extends the concept of the UI component catalogue through a set of shared rules and practices to update and innovate them, defining a design library governance system. ...
READ MORE- CDP Resources
- Covid Resources
- Data Resources
- Ecommerce Resources
- Flow Resources
- Hub Resources
- Plan Resources
- Send news
Restart your business: calculate your customer’s RFM!
18 June 2020 | Loredana RossiThink about the level of personalization that your journeys could reach if you had available for each customer the RFM index, the result of an algorithm that can group your customers in different clusters according to their purchasing behavior. ...
READ MORE- CDP Resources
- Contactlab Resources
- Covid Resources
- Data Resources
- Ecommerce Resources
- Flow Resources
- Hub Resources
- Plan Resources
- Send Email Designer Resources
- Send news
- Send Resources
What does the health emergency teach marketing engagement?
5 June 2020 | Loredana RossiWhat lesson does the health emergency teach us? What can no longer be ignored, needs to be reviewed or managed differently? 4 things marketing engagement cannot do without: unique customer view, advanced segmentation, marketing automation, omnichannel communication. ...
READ MORE- CDP Resources
- Contactlab Resources
- Covid Resources
- Data Resources
- Ecommerce Resources
- Flow Resources
- Hub Resources
- Plan Resources
- Send Email Designer Resources
- Send news
- Send Resources
Lockdown? Get a credit for your next gym pass renewal!
21 May 2020 | Loredana RossiHave you not been able to use your subscription in the last few weeks? Your gym has also thought about this and will guide you in the journey towards the request for credit that can be used on the next renewal! ...
READ MOREDid you say user experience? News for Cloud Marketing!
9 December 2020 | Fabrizio CortiFrom today, creating and refining your audience to build personalised communication campaigns and customer journeys becomes immediate thanks to a renewed, simple and intuitive interface. ...
READ MOREDo you want to see how your emails will be displayed just as you create them?
3 December 2020 | Marco GalliOn desktop and mobile devices and for different mail and web clients? In the next few days the latest web ...
READ MOREFresh news for the Email Designer editor
13 November 2020 | Marco GalliTwo important news for the email editor available in Send. Two new features that help to simplify the user experience on the one hand, and offer even more appealing emails on the other. ...
READ MOREDoes Chrome block http elements in https environment?
2 November 2020 | ContactlabThe Contactlab platform continues to work if you use Google Chrome, with a small change to your browser settings ...
READ MOREChange size to email template columns in one click!
26 October 2020 | Marco GalliAdd, resize, delete columns in your email template in one click and see the result in real-time. ...
READ MORE- CDP Resources
- Customer Service
- Data Resources
- Ecommerce Resources
- Flow Resources
- Hub Resources
- Plan Resources
- Send news
- Send Resources
CDP and actionable data
16 October 2020 | Loredana RossiIn the world of the engagement marketing, CDP and actionable data are two extremely important and deeply related topics. ...
READ MORE- CDP Resources
- Customer Service
- Data Resources
- Flow Resources
- Hub Resources
- Plan Resources
- Send news
- Send Resources
A new award for the Contactlab CDP
8 October 2020 | Loredana RossiAfter Gartner and the CDP Institute, Quadrant Solutions recognises Contactlab as a leading technology partner for Customer Data Platform projects. ...
READ MOREDo you know that Gmail affects your deliverability?
22 September 2020 | Loredana RossiGoogle updates e-mail filters daily to protect Gmail mailboxes as much as possible. Follow some best practices to keep your delivery rates at the highest level. ...
READ MOREJoin our webinars and discover the power of engagement marketing! (IT ONLY)
15 September 2020 | ContactlabSign up for webinars and find out how engagement marketing can support your business results. ...
READ MORE- CDP Resources
- Contactlab Resources
- Data Resources
- Ecommerce Resources
- Flow Resources
- Hub Resources
- Plan Resources
- Send Email Designer Resources
- Send news
- Send Resources
The personalization of your marketing campaigns also passes through Contactlab Marketing Cloud
10 September 2020 | Loredana RossiReach levels of personalization of your marketing communications that create truly tailored moments of digital interaction, and not only with customers but also with those who have what it takes to become one soon. ...
READ MORE- Analytics Resources
- CDP Resources
- Contactlab Resources
- Data Resources
- Flow Resources
- Hub Resources
- Plan Resources
- Send Email Designer Resources
- Send Resources
The best for the Marketing Cloud in 2019
15 January 2020 | Contactlab2019 has continued where 2018 left off, with Contactlab’s new and innovative Marketing Cloud. Now, we can say that without doubt, the release of several new, powerful and feature-rich enhancements has been the highlight of this year. ...
READ MORE- Analytics Resources
- Contactlab Resources
- Data Resources
- Flow Resources
- Hub Resources
- Plan Resources
- Send news
- Send Resources
- UX/UI Resources
UI/UX series: Even color plays its part
9 December 2019 | Giovanni TramutolaColor is a very important means of communication in any visual language. It represents one of the most effective ways of transposing one or more concepts from one place to another. Supported by colors, you can indicate which components are interactive, how they relate to other elements, and their level of prominence. ...
READ MORE- Analytics Resources
- Contactlab Resources
- Data Resources
- Flow Resources
- Hub Resources
- Plan Resources
- Send news
- Send Resources
Contactlab for Eataly: an all-Italian love
8 November 2019 | ContactlabA single, individual customer view, RFM, Marketing Automation: The role of the Marketing Cloud in the customer engagement project, which Eataly is successfully pursuing in conjunction with Contactlab. ...
READ MORE- Analytics Resources
- Contactlab Resources
- Data Resources
- Flow Resources
- Hub Resources
- Plan Resources
- Send news
- Send Resources
- UX/UI Resources
UI/UX series: When the UX determines the success of a platform
7 November 2019 | Carlo AudinoWe at Contactlab have always had the aim of giving our customers the best interaction experience possible while using the Marketing Cloud. With this in mind, our commitment to the design and re-design of the platform was born… and continues today. ...
READ MORE- Analytics Resources
- Contactlab Resources
- Data Resources
- Flow Resources
- Hub Resources
- Plan Resources
- Send news
- Send Resources
The Contactlab Marketing Cloud in the Microsoft AppSource
28 August 2019 | ContactlabA few months ago, we announced the news that One was among the clienteling applications available for Azure on the Microsoft portal.. Now, it is time to let you know that the Contactlab Marketing Cloud is also available in the Microsoft AppSource. ...
READ MORE- Analytics Resources
- Contactlab Resources
- Data Resources
- Flow Resources
- Hub Resources
- Plan Resources
- Send news
- Send Resources
- UX/UI News
- UX/UI Resources
Join us and take a spin with the new interface!
29 July 2019 | ContactlabWatch the video and discover a few of the many benefits that will soon be available to platform users, while they navigate around the Contactlab Marketing Cloud! ...
READ MORE- Analytics Resources
- CDP Resources
- Contactlab Resources
- Data Resources
- Flow Resources
- Hub Resources
- Plan Resources
- Send Email Designer Resources
- Send Resources
At Contactlab, the new star shines on and on… Platform innovations in the first six months of 2019
5 July 2019 | Loredana Rossi2019 has continued where 2018 left off, with Contactlab’s new and innovative Marketing Cloud. Now, we can say that without doubt, the highlight of the first half of this year has been the release of several new, powerful and feature-rich enhancements. ...
READ MORECompare and collate data, don’t just read it. You’ll see unexpected results!
17 June 2019 | Francesca LombardiDon’t miss this opportunity to effectively organize, compare and collate the mountains of customer data you collect. Equip yourself with the tools that are capable of exploring your data, visualizing its true meaning and letting you get to know your contacts better, while building long lasting and successful relationships. ...
READ MORE- Analytics Resources
- Contactlab Resources
- Data Resources
- Flow Resources
- Hub Resources
- Plan Resources
- Send news
- Send Resources
- UX/UI News
- UX/UI Resources
What’s next: A re-energized interface, purpose-designed to enhance user experience
21 May 2019 | ContactlabTo ensure that we stay one step ahead of your future needs, the Contactlab Marketing Cloud will soon be available through a new user interface. A tailor-made workplace that both complements the integration of a wealth of features and enables you to move from one module to another while using the same view. ...
READ MORE- Analytics Resources
- CDP Resources
- Contactlab Resources
- Data Resources
- Flow Resources
- GDPR Resources
- Hub Resources
- Plan Resources
- Send Email Designer Resources
- Send news
- Send Resources
Contactlab’s Top 10 Product Developments of 2018
18 January 2019 | Loredana Rossi2018 was an important year for Contactlab’s customer engagement platform. Here, we’ve tried to select 10 news articles that recall a year of compelling releases and considerable excitement, although they are not necessarily shown in order of importance. ...
READ MORE